The Hope App

Download the Hope App for your phone

Visit app.hope.edu in your browser

The Hope College App provides an easy-to-use, personalized portal to your student or employee account information, along with the most frequently used resources and tools from the college’s website and inHope.

Support Resources

Welcome and Orientation

Download the App

Find the app by searching for “Hope College” in the App Store on your iPhone or in the Play Store on your Android device.

Use the Desktop Version

Visit app.hope.edu in your web browser, and you’ll be taken to the login screen. 

Log In

Whether on the app or the browser version, you’ll log in using your 1hope credentials — just like you do when accessing your hope.edu email account.

If you need help recovering your login and password, contact CIT.

In the App

At the very top are options to:

• Expand and collapse the menu
• Search within the app
• View your notifications
• Access your profile and account settings

Search Bar

The main search bar is a global search tool. It searches within:

• The app and its resources
• Employee directory
• Campus calendar
• Course catalog
• Main Hope College website
• Athletics website
• And more!

Hope Alerts

The app Hope Alerts, important deadlines, and other high-priority, campus-wide announcements. 

Quick Links

Select quick links can be found in drop-down menus for Academics, Campus Life, Health & Safety, and more.

These aren’t all the tools in the app, but they are some of the most important and commonly used resources

Different tools and resources may be available to different users, depending on whether you’re a student, an employee, or another user type.

Widgets

The main part of the app contains widgets for things like:

• Your academic profile
• Dining menus and Dining Dollars balance
• Campus news and events
• Athletics events and scores
• Campus radar and map
• Hope College Instagram posts

Check back for new widgets

Click the “Find New” or “Find New Widgets” button in the top right corner to add or delete widgets from your dashboard and look for new widgets

Menu

Found on the left-hand side or in the hamburger menu on your phone

Contains additional information, helpful resources, and access to other tools:

• Announcements
• Events & Calendars
• Employee Directory
• Shortcuts
• Tools
• Pages

Profile and Account Settings

Click on your picture in the upper right corner to View Profile and access your Account Settings.

Profile

Select “View Profile” to see your profile information.

Information included in the “Private Information” section is only visible to you and to administrators. This information — including your ID number — is not visible to other users.

Your contact information is visible to other app users. It is automatically populated by the directory and cannot be changed. 

Optional fields include:

• A short paragraph about you
• Your educational background
• Places you’ve lived and worked
• Languages you speak
• Your hobbies and skills

To change your profile information, click Edit Profile in the upper right.

Only share the information you’re comfortable sharing. You can also control who sees what information by changing your privacy settings.

Account and Privacy Settings

Select "Account Settings” after clicking your picture in the upper right corner to

• Make general adjustments for appearance and accessibility
• Change those privacy settings
• Adjust your notifications settings

Hope Alerts will override select notification settings in the event of an emergency.

Contact Us

If you have any privacy concerns or questions about your profile information, please let us know by emailing web@hope.edu!

Widgets

Widgets provide at-a-glance content and easy access to:

• Your academic profile
• Dining menus and Dining Dollars balance
• Campus news and events
• Athletics events and scores
• Campus radar and map
• Hope College Instagram posts
• And more

You can add new widgets, delete existing widgets, and drag-and-drop to reorder them on your dashboard.

Use the “Find New” or “Find New Widgets” button to add new widgets or delete widgets you don’t want. Depending on your user type, some widgets cannot be removed. 

On the desktop version, click the three-dot menu in each widget to refresh its content, resize the widget on your screen, add it to a folder, or remove it.

On your phone, long press a widget to add it to a folder.

Check back for new widgets! These will either appear on your dashboard automatically or be listed in the Find New Widgets section.

Menu

Dashboard

Click “Dashboard” or the Hope College logo to get back to the main screen and access your widgets.

Annoucnements

Click “Announcements” to see all current announcements.

Many announcements will appear here even though they don’t also appear in the notifications on your main dashboard, which are reserved for the most important announcements and Hope Alerts.

Events and Calendars

Click “Events & Calendars” to see what’s coming up at Hope.

Add or remove calendars to fit your interests with the checkboxes next to a calendar’s name.

Click on an event to:

• View additional details
• Indicate whether you’re going
• See who else is going

Directory

Click “Directory” to search for current employees.

Students are not listed in the app directory

The Directory search bar will only search the Directory. If you want to search more broadly, use the global search option.

Tools and Pages

See the “Tools & Pages” section below for more information.

Tools & Pages

Tools

Click “Tools” to access links to various resources found on hope.edu.

These include things like:

• Business Services Forms
• Minutes and Agendas
• Hope Daily Submissions
• Phys Plant Service Request form
• And much more

Click one of these categories to access its tools:

• My College Account
• Student Resources
• Campus Resources
• Employee Resources

Click the three dots next to the “Tools” header to View All Tools and then:

• Browse the tools in each category
• Click Load More to view additional tools
• Use the Search feature to find exactly what you’re looking for (unlike the global search bar, this will only search the Tools section)

For more information about My College Account, see the “My College Account” section below.

If you don’t see the tool you’re looking for, try the global search bar to look for it on hope.edu, or visit the website, or contact us at web@hope.edu.

If you click the star next to a tool, it will add that item to a Shortcuts section right in your menu.

Add shortcuts for your most commonly used tools.

Pages

Click “Pages” to access About and Help documentation.

The About section includes a changelog and a feedback form.

The Help section includes helpful videos and how-tos.

My College Account

The My College Account section provides access to your employee and student account information.

If you used to do it at plus.hope.edu or in Banner, the My College Account section of the app is how you access it.

Log in using your 1hope user ID and password.

Communication

Banner Communication Management – Sending emails from Banner

Degree Works

DegreeWorks is the system that helps you understand your degree requirements. It looks at the classes you’ve already taken and the ones you’re taking now. It shows which requirements you’ve completed and which ones you still need, including both general education and major requirements.

Employee Information

The system employees use to manage their employee/work information, including:

• Time card entry
• Leave requests
• W-2 forms
• Pay stubs
• Benefits
• Electronic personnel action forms (EPAFS)
• Other job-related details

Also known as Banner Self-Service Employee.

Extensibility

Banner Extensibility - Tools for extending, customizing, and creating new SSB pages.

Faculty

The system faculty use to manage course and student information, including:

• Class lists
• Grade entry
• Advisor lists
• Student profiles
• Faculty assignments
• Course schedules

Also known as Banner Self-Service Faculty.

Finance

The system used to manage financial information, including:

• Budget management
• Account queries
• Hierarchy queries
• Viewing documents or invoices related to charges

Also known as Banner Self-Service Finance.

Profile Information

The system used to view and update personal information, including:

• Direct deposit allocations (for employees)
• Email
• Phone
• Race
• Ethnicity
• Emergency contacts

Students can also set up parent proxy access.

Also known as Banner Self-Service 9 General.

Student Account

The system students use to access academic and financial information, including:

• Grades
• Unofficial transcripts
• Student profiles
• Graduation applications
• Tuition payment details

Also known as Banner Self-Service 9 Student.

Student Registration

Banner Self-Service 9 Registration

Contact Us

For technical questions

Trouble downloading the app? Can’t log in?

Visit helpdesk.hope.edu

Email cit@hope.edu

For content concerns

Found a content error? New feature request? Recommendations for improvement?

Fill out the feedback form

Email web@hope.edu